So you've been a customer of a big bank for over 10 years, with a relatively smooth experience. Then you get a letter in the mail telling you that the account which you've been using for business for that period is "being used in breach of the terms of the account, because we have noticed that you are using it for business purposes". ...continue reading "Bastards: An experience with HSBC"
Some relevance-seekers at a NSW dairy lobby group called Dairy Connect have decided that consumers are "confused" by all the non-dairy applications of the word "milk" and such supposedly misleading marketing should be banned. Consumers need to be able to make an "informed decision". My brain hurts just trying to imagine the conversations, presumably behind closed doors (and perhaps with padded walls and straitjackets), that led to this silliness. ...continue reading "Lactose incontinent: Dairy industry claims “milk” is exclusively their word"